Partners & Suppliers
Partnering with Vantive
Together with our partners and suppliers, we work to provide innovative products and therapies to patients and healthcare providers around the world.
We are committed to continually finding new ways to improve our environmental performance and promote supplier diversity, all while nurturing innovation to address the unmet healthcare needs of patients today and for decades to come.
Vantive suppliers
Our mission Extending Lives >>> Expanding Possibilities carries through our supplier base.
Global Supply Chain Standards: Vantive endorses and strongly supports the GS1 standards for healthcare. We believe that industry-wide adoption of these standards will improve patient safety and drive increased efficiency and integrity.
Trade Compliance: We place a high priority on compliance with laws regulating exports, imports, and supply chain security. Our compliance responsibilities include appropriate screening and contractual and security requirements that agents, distributors, suppliers, and other parties doing business with us must meet. In addition to meeting Vantive’s requirements, the agents, distributors, suppliers, and other parties doing business with or representing Vantive are also expected to comply with the letter and spirit of all applicable laws regulating exports, imports, and supply chain security.
Responsible Procurement & Logistics: Our global supply chain extends from the producers of raw materials utilized in manufacturing to the end users of its products. Our company is committed to building and driving a responsible supply chain.
New suppliers
We consider price, quality, environmental criteria and other factors when selecting and evaluating our suppliers. We do this with the intent to develop sustainable growth plans and build sound partnerships within all areas of our supply chain. If you are interested in doing business with Vantive and believe you have goods or services that will fit our needs, please register through our Registration Portal and create a profile.
Sustainable procurement
We consider several environmental and social factors as we integrate sustainable practices into our procurement. We collaborate with our suppliers to identify opportunities to improve environmental performance and promote human rights throughout our supplier base.
Suppliers are asked to provide the following information via an RFP:
- Their sustainability policy and mission statement;
- A description of company sustainability initiatives and outcomes;
- A list of sustainability-related awards received;
- Disclosure of environmental violations and fines for the past three years;
- Details on purchasing from diverse suppliers, particularly related to products and services in the RFP (as applicable); and
- Information about other initiatives that would support progress against Vantive's sustainability goals.
Diversity supplier registration and proof of certification
Our suppliers are encouraged to provide proof of certification. We monitor vendor certifications regularly and value certifications from one of the following organizations, although local/state certifications are also acceptable.
Supplier Notice of Change (SNC) requirement
We expect all our suppliers to notify us prior to making any changes that may affect conformance to defined requirements, product quality, or a regulatory filing. Notification must include the necessary change documentation demonstrating the acceptability and compliance of the change. We expect our supplier’s change control activities to be well planned and documented to assure full compliance of products to the requirements.
At a minimum, our suppliers are expected to:
- Ensure that personnel executing the change are qualified
- Evaluate all changes for product or process risk, including efficacy and safety
- Properly document and communicate changes to Vantive, in writing, prior to execution, and
- Obtain Vantive’s approval in the electronic system prior to implementation.
Supplier Portal
Access our portal to submit changes, view documents, and review SNC status. Please note this will reference Baxter Healthcare and Vantive.
1. Click here to register as a new user.
2. Click here to submit a new change or view existing SNC records (NOTE: You must be registered first to use this link).
Accounts payable Service Now portal
The new portal is your digital hub to submit statements and receive efficient responses to your invoice process and payment enquiries.
To access the Service Now Portal, please click here.
For new users, please view the Service Now Guide to create an account.
Purchase order terms & conditions
Thank you for being a Vantive supplier.
All purchase order terms and conditions apply to both direct and indirect purchases. Vantive makes direct purchases for goods and services that become a part of Vantive’s finished products, while indirect purchases are purchases of all other goods and services that do not become a part of a Vantive product.
There are different versions of the purchase order terms and conditions, and each governs one of the purchase orders listed below.
- Australia and New Zealand - English
- Austria - English
- Austria - German
- Belgium - Dutch
- Belgium - English
- Belgium - French
- Brazil - English
- Brazil - Portuguese
- Canada - English
- Canada - French
- Chile - English
- Colombia - English
- Colombia - Spanish
- Costa Rica - English
- Costa Rica - Spanish
- Denmark - English
- Ecuador - English
- Finland - English
- France - French
- Germany - English
- Germany - German
- Greece - English
- Greece - Greek
- Guatemala - Spanish
- Hong Kong - Chinese
- Hong Kong - English
- India - English
- Indonesia - English
- Ireland - English
- Italy - English
- Italy - Italian
- Japan - Japanese and English
- Malaysia - English
- Malta - English
- Medicorp - Spanish
- Mexico - English
- Mexico - Spanish
- Netherlands - Dutch
- Netherlands - English
- Norway - English
- Panama - Spanish
- Philippines - English
- Poland - Polish
- Portugal - Portuguese
- Puerto Rico - English
- Saudi Arabia - Arabic
- Singapore - English
- Spain - English
- Sweden - English
- Switzerland - English
- Switzerland - French
- Switzerland - German
- Switzerland - Italian
- Taiwan - Chinese
- Taiwan - English
- Thailand - English
- United Kingdom - English
- United States - English
- Vietnam - English
You will be deemed to have accepted all purchase orders you receive, along with the applicable purchase order terms and conditions, by your acknowledgement or your commencement of performance. Vantive objects to all additions, exceptions, or changes to these terms, whether contained in any printed form of Seller or elsewhere, unless approved by Vantive in writing.
If supplier has a separate supply or service agreement signed by Vantive, the terms and conditions set forth in such agreement shall control any conflicting terms found in a purchase order or in Vantive’s purchase order terms and conditions. Vantive’s terms and conditions shall prevail in the event of any conflict between such terms and conditions and any terms and conditions provided by supplier in any form.
Frequently asked questions
To whom do the “Purchase Order Terms and Conditions” found on Vantive’s external website apply?
Any supplier receiving a purchase order with the following comment appended to that purchase order: This purchase order is subject to and incorporates Vantive’s general terms and conditions above. The general terms and conditions can also be forwarded to you upon your request.
What do the terms and conditions documents cover?
Any purchase order received by a supplier that includes the above-referenced comment.
Do these purchase order terms and conditions apply to orders received without the comment referenced above?
No, but purchase orders without such comment will be subject to and incorporate terms and conditions on the reverse side of such purchase order or as included as an attachment thereto.
E-commerce business
The automation of business transactions can help enable savings, efficiencies and accuracy across the revenue cycle. We support Electronic Data Interchange (EDI), Internet-commerce and the Global Healthcare Exchange (GHX).